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"Something's wrong - this is way too easy."
Rajiv Rai
General Manager
Krishna Press
San Francisco, California

"Something's wrong - this is way too easy." This was how Rajiv Rai summed up his experience with Metrix as we wrapped up our interview. Spoken like a true soldier of the prepress wars, Rajiv marveled at the way Metrix actually delivered on its promise of automating imposition - even complex gang runs - transforming a labor-intensive and difficult task into a simple and straightforward process.

Rai runs Krishna Press, a commercial print shop located in the SOMA district of San Francisco. Founded in 1975 by Krishnan Rai, Rajiv's father, Krishna produces a very broad range of work, from corporate identity collateral to brochures, leaflets, and catalogs, to presentation folders, ticket sleeves, business cards, and post cards. "All of our work comes in over the Internet," he explained, "via email or FTP upload. I needed a way to take those files and impose them quickly and easily. Metrix proved to be the solution I was looking for."

Rai made the decision to purchase Metrix when he was laying plans to move to a larger press. "We had been ganging everything manually for our Heidelberg DI," he said. "It would take us about two hours to gang 8 jobs or so, twice a week. But I knew this would become an impossible bottleneck for our new Mitsubishi 6-color." Rai installed Metrix in May of 2006 and hasn't looked back since. He uses Metrix for all his planning and imposition now, including booklets and other types of bound work.

"What we used to do in a couple of hours now takes about 2 minutes with Metrix," said Rai. "And," he continued, "what used to require three people can now be done with two, with time left to spare." Rai noted that his overtime hours at the shop diminished markedly after he began using Metrix, enabling him to spend more of his time building his business and enjoying his family.

Rai asserted that the most significant impact made by Metrix was on turnaround time. "We used to need a lot more lead time before we could get jobs to the press," he said. "Now we plan and impose in the morning and print the jobs in the afternoon. Our customers submit a lot of time-critical work, so the speed of delivery is crucial. With Metrix we are able to deliver. But more than that, we are often able to find better, more efficient layouts with Metrix than we ever could have figured out ourselves."

When asked about the learning curve for Metrix, Rai chuckled. "I was pushing jobs through Metrix after about 30 minutes of playing around," he said. "And my other operator learned how to use it in one day, even though he had no previous experience with imposition software or job planning. I would say the learning curve is practically non-existent."

At the end of the interview, Rai said simply, "Metrix has enabled us to do the work we want to do. If something has to be out the door today, then it must be. All the bottlenecks are gone. I can't imagine doing without Metrix - it would not be possible."

Lisa Chambers Alterio, March 2007

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